RETURN - CHI Ceramic Hairstyling Iron for Silk Smooth Hair Model No. GF-1001P
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RETURN - CHI Ceramic Hairstyling Iron for Silk Smooth Hair Model No. GF-1001P Reviews
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RETURN - CHI Ceramic Hairstyling Iron for Silk Smooth Hair Model No. GF-1001P Overview:
Moist ceramic heat with ceramic plates and coils
10 foot heavy duty electrical cord
Saves energy - CHI only uses 20-25 watts of electricity
Versatile "all in one" ergonomic design
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RETURN - CHI Ceramic Hairstyling Iron for Silk Smooth Hair Model No. GF-1001P Reviews
I ordered a CHI flat iron for my daughter's birthday this October from a seller in Amazon Marketplace. It worked great at first, then it just stopped working. The light wouldn't go on and it wouldn't heat up. I tried contacting Farouk to get a replacement, but because I purchased via Amazon, the warranty was voided. This fact, that the warranty would be voided if I didn't purchase from an authorized salon, was not communicated to me in any way during my purchase from Amazon. I've tried contacting the Amazon marketplace seller, and have not recieved any response. Basically, I'm out $80 and my daughter is out her birthday present.
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I bought a flat iron from Farouk for my daughter two weeks before Christmas. She began to use it on December 26th. January 27th the iron surged with heat, burned my daughter's hair (so that she had to cut the fried hair off) then quit working all together. Farouk said they only guarantee their products for 30 days and too bad! They would not work with me at all to replace, refund or repair the iron. I will NEVER purchase from them again!
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I paid $24 for express shipping. When I had not received it 3 days later, I sent an email and was told it was a problem with USPS, not with the seller. I asked for a refund and was ignored - still have no response. When I did receive it the day after receiving the response, it was postmarked the previous day - the day they told me it was USPS fault, not theirs.
If you want to actually receive what you order when you ask for it, I'd recommend finding someone else to get it from.
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